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GUEST EXPECTATIONS IN THE HOSPITALITY PROPERTY INDUSTRY IBD

KEYSTONE HPD
01 / 2023
9798215226155
Inglés

Sinopsis

Hotel-Resort-Inn-Bed & Breakfast-Vacation RentaláGain a Fresh Perspective on Your Hospitality PropertyáWhen you pour your heart and soul into opening, developing, and managing your hotel, resort, inn, bed and breakfast, or vacation home, itâÇÖs easy to become immersed in the day-to-day operations. But have you ever stopped to truly analyze your property objectively?áIn this captivating book, I invite you to take a step back and view your property through the eyes of an outsider, embracing the big picture. Prepare to be astonished by what you discover.áWithin these pages, youâÇÖll explore thought-provoking topics that will transform the way you perceive your hospitality property:How Does Your Property CompareHow to Become Your Own GuestIs Your Hospitality Property AccessibleIs Your Restaurant Meeting Its Potential?How to Get Endless ReferralsNegative Reviews Are Good For BusinessHow to Prepare For When Guests ReturnReopening Hotels, Resorts, Bed & Breakfasts etc. After COVID-19.What Will Your Guests Expect Post LockdownWhat Is The Future Of The Hospitality Property IndustryIf you envision your property evolving alongside your guests in the future, then this book is an absolute must-read.

PVP
13,23